"Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support."
Guild Lead User Experience Research
"We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform."
Guest & Competitor Insights Analyst
Satisfied customers stay loyal, some even give recommendations. They will buy as soon as they need one of your products again. Some of them will even want your next product before they would need it. Loyal customers could be a referral for further business.
Monitor customer satisfaction with easyfeedback. Just ask them a few questions. Some of your customers will even tell you, where you can easily improve.
• advantages over competition
• where do we need to improve
• recognize new trends
• make risks visible
• track customer satisfaction
• intensify customer loyalty
• recognize competition
• assess customer demands
• strengthen your brand
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