Survey template

Support Feedback

     

Every time a customer contacts support, user experience is being created. What are the customers’ expectations? Would you like to find out if support really works well? You will see room for improvements at little cost.
Customers expect solutions. The better and faster they can get them, the more likely they will stay your customers. Offer the kind of solutions your customers want. Step one is knowing them, with a survey from easyfeedback.

Content:

• how fast is my support team
• weaknesses and strength
• make problems visible
• recognize customer expectations

Targets:

• customer satisfaction and loyalty
• avoid to transfer customers to your competition
• make improvements
• create positive user experience
• gain service quality leadership

More templates for customer surveys

Survey templates and examples from other categories:

Employee Surveys Event & Seminar Feedback Market Research Forms & Questionnaires Students & Education

You are with professionals

Reference Customer 1
Reference Customer 2
Reference Customer 3
Reference Customer 4
Reference Customer 5
Reference Customer 6
Reference Customer 7

Take out the best insights and get profits from your results
Create a customer survey now