Core staff leaving results in functional gaps and knowledge drain. Furthermore every time somebody quits, there is a replacement need. The whole recruitment process takes time and never comes without a cost.
Newcomers must be trained and find their place within the organizational structure. Some other employees will bear double responsibility for a certain time. This can be become quite a burden over time.
With an exit interview questionnaire you can find out the reasons for leaving. Knowledge is the first step to improvement.
• demographic data including service duration
• reason to quit
• employment time feedback
• workplace feedback
• referral rate
• uncover organizational weaknesses
• perceive supervisor improvement needs
• identify possible measure to make people stay
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