"Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support."
Guild Lead User Experience Research
"We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform."
Guest & Competitor Insights Analyst
Customers have different requirements towards a product. Would you like to know, what customers like about your offer? There might be other ares where you could even improve. Just ask your customers, and they will tell.
You can include every detail you would like in a questionnaire. Measure product satisfaction individually to increase it. You might even find out, how to get referrals.
• Customers, new or known
• Frequency of use
• Satisfaction concerning each product
• Comparison with competitors
• Net promoter score
• Measure overall product satisfaction
• Discover improvement possibilities
• Track customers structure
• Utilize reference chances
• Continuous improvements
You are accompanied by many professionals