Identifying user needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support. As 'Heavy User', we are always looking forward to new and innovative advancements that make our surveys and analyzes even easier.
Guild Lead User Experience Research
„Guest Experience up!“ and „People Engagement up!” are two of four main key deliverables in TUI Destination Experiences.
On order to deliver against these objectives, we continuously need to challenge ourselves and to further develop our business - and whom to give better impulses for that then our guests or our colleagues?
We’re using easy feedback for internal and external surveys – quick, easy and convenient! The straightforward, always friendly support puts a smile on our face and we’re highly valuing the constant development of the platform.
A great way to be always on the pulse of what matters for our customers and colleagues!
Guest & Competitor Insights Analyst
The Süddeutsche Zeitung uses easyfeedback since 2016 for onsite surveys of its readers and for internal employee surveys. At SZ.de, we continuously measure the satisfaction of the readers, collect suggestions for improving the website and apps, and collect feedback on new ideas. The SZ editorial team uses easyfeedback surveys to collect information for current research.
We chose easyfeedback because we want to make surveys flexible in terms of content and privacy is very important to us. In addition, easyfeedback offers many opportunities to integrate surveys into our digital products. A common usage scenario: We use easyfeedback in combination with the Google Tag Manager and play surveys on SZ.de targeted to specific readers. So we get data from the relevant readers and achieve low dropout rates.
Senior User Researcher
Champions from different industries rely on easyfeedback:
> Online Services
> Food & Berverage
> and many more
And much more ...