Determine the needs of your customers by means of an online survey and get valuable insights

Optimized for every device            
Mit einer Online-Befragung den Bedarf des Kunden ermitteln

Use this ready-to-use survey template to analyze your customer's needs. This way you can respond to his needs exactly.

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“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
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“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Would you like to look into the minds of your customers? It is often difficult to see what a customer’s needs are. Asking helps.

Create a customer survey with our template and get valuable feedback. Provide customers with exactly what they want.

Build questions that reveal customers’ true desires and capabilities. Determine what the customer wants with a needs analysis. Make your sales processes easier with customer feedback using online surveys.


• What do customers want
• What is the customer willing to spend money on?
• Which features are decisive for purchase
• Making important elements of brand strength visible
• Needs analysis of your customer portfolio


• Rank features by their value to purchase decisions
• Realize better offers
• Become the provider of choice for customers
• Achieve better branding
• Ongoing customer needs analysis for product planning

Deutscher Datenschutz nach DSGVO

Data privacy protection „made in Germany“ (GDPR)

Anonyme Teilnahme an Umfragen

Anonymity functions for open feedback

You are in professional company

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