With a needs analysis questionnaire, you get the information you need for the best possible deal

Optimized for every device            
Mit einer Online-Befragung den Bedarf des Kunden ermitteln

With this ready-to-use survey template, you can analyze your customers' needs. This way you can respond to their needs exactly and increase the completion rate for orders and sales.

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“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
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“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Every purchase made by a customer has its purpose and is intended to meet a need. What needs, wants, fears and expectations do your customers have? Use our market research questionnaires to get the answers you need from your customers for an optimal needs analysis  .

These and other templates are available to you free of charge. Use our needs analysis template for your own survey. The link to your survey can be distributed to your customers via email and website.


• Customer needs
• Customer expectations
• Customer benefits
• Customer goals


• Needs analysis via online questionnaire
• Optimization of the offer for the best possible deal
• More targeted selling
• Develop effective targeting
• Forecast demand better

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Anonyme Teilnahme an Umfragen

Anonymity functions for open feedback

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