Make complaints handling easier for customers and employees with our complaints template

With this ready-to-use survey template, you can easily handle complaints. Ask for all relevant data to make your employees' work easier and save customers from further inconvenience.

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Content and targets of this template
Complaints are annoying. When information is missing and mistakes happen again, a negative impression is created. But complaints are also a second chance. Use the opportunity to create a positive impression with the customer.
An uncomplicated handling of the complaint can leave a lasting, positive impression with your customers. Give customers the feeling that they are buying from you without risk by making product complaints relaxed. Start a modern complaint handling system based on this template.
Content:
• Assign order
• Reason for complaint
• Suggestion for improvement
• Exchange or replacement
• Contact details
Targets:
• Simple complaint handling
• Complete information in one form
• Comfortable complaint for the customer
• Retain customers through good complaint handling

Data privacy protection „made in Germany“ (GDPR)

Anonymity functions for open feedback
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