Complaints are just a second chance. Handle product complaints easily.
Optimized for every device
Easily handle product complaints with this ready to use template. Receive all the relevant data through one easy form. Simplify the process, both for employees and customers. Complaints are a second chance to make a good impression.
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Content and targets of this template
Nobody likes complaints. Missing information creates additional problems. Make sure everything goes well after a complaint. Receive all information in one form. The complaints are a second chance for a better corporate impression.
Give the customer an easy way of filing his complaint. With this ready to use template you can start to build your product complaint process as easy as possible. Let the customer feel there is no risk purchasing from you. In case of complaints everything is handled easily.
- Recognize the order
- Reason for complaint
- Improvement possibility
- Refund or replacement
- Contact data
- Simplified complaints management
- Complete information gathering
- Stress-free complaints process for customers
- Keep customers coming back through risk reduction
Data privacy protection „made in Germany“ (GDPR & DVSGVO)
Anonymity functions for open feedback
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