Customer satisfaction is measurable. How high is the product satisfaction with your offer?

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create survey on product satisfaction

With this ready-to-use survey template, you can ask about product satisfaction. Identify which of your products customers are particularly satisfied with and where improvement is needed.

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“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
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“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Customers have different demands. What do your customers particularly like about your products? Where can they be improved? Ask about current product satisfaction with a short customer survey.

Ask them about the individual details of your product. Product satisfaction can be measured and increased. Find out who would recommend which of your products.

Content:

• New or existing customer
• Frequency of visits
• Satisfaction with the product
• Comparison to competitors
Probability of recommendation

Targets:

Measure product satisfaction
Identify potential for improvement
• Determine circle of buyers
• Use recommendation opportunities
• Enable continuous improvements

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Anonymity functions for open feedback

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