Find out about product satisfaction for every single product

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create survey on product satisfaction

Track product satisfaction with this ready to use template. Discover the key features your customers like.

There might be other areas where you could improve. It is always better to know, than to assume.

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“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
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“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Customers have different requirements  towards a product. Would you like to know, what customers like about your offer? There might be other ares where you could even improve. Just ask your customers, and they will tell.You can include every detail you would like in a questionnaire. Measure product satisfaction individually to increase it. You might even find out, how to get referrals.

Content:

• Customers, new or known
• Frequency of use
• Satisfaction concerning each product
• Comparison with competitors
• Net promoter score 

Targets:

• Measure overall product satisfaction
• Discover improvement possibilities
• Track customers structure
• Utilize reference chances
• Continuous improvements

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