With this ready-to-use survey template, you can periodically check whether the user understands your website and can find his way around.
“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”
Guild Lead User Experience Research
“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”
Guest & Competitor Insights Analyst
Content and targets of this template
You have the feeling that your website is well received by your visitors and looks good. The corporate identity is conveyed and everything fits together perfectly. But does your visitor see it the same way? Does he receive the message you wanted to send? Of course, the visitor can only interpret what he sees.
Do you have a simple or complex site? Do your visitors have an affinity for the Internet or are they just casual users? Find out and ask with a customer survey. Our Experience Feedback template will make your survey easier.
• What does the visitor want when using the website.
• Determine the goal and purpose of the visits
• Do customers want more or less variety
• Obtain feedback on user experience