Quantitative methods
Quantitative methods are based on the measurement and numerical representation of phenomena.
The aim is to make generalizable statements.
1. Method: Standardized survey
The standardized survey is one of the most common methods of data collection.

It is carried out via:
- Online questionnaires (e.g., easyfeedback)
- Telephone interviews
- Face-to-face interviews with questionnaires
- Postal surveys
Typical instruments:
- Likert scales (e.g., from âstrongly disagreeâ to âstrongly agreeâ)
- Multiple-choice questions
- Rating scales
Advantages:
- Comparability of responses
- Low distortion by interviewers (in the case of self-administration)
- Easy evaluation (e.g., with SPSS or Excel)
Disadvantages:
- Limited depth
- Risk of standard responses or socially desirable responses
- Low response rate for written surveys
2. Method: Tests and psychometric procedures
These methods assess skills, characteristics, or attitudes using standardized procedures:
Intelligence tests
- Personality tests (e.g., Big Five, MBTI)
- Performance tests (e.g., concentration, arithmetic ability)
- Attitude scales
Advantages:
- Objectivity, reliability, and validity can be measured
- Wide range of comparison options (standard values)
Disadvantages:
- Cultural biases are possible
- Test anxiety can influence results
3. Method: Structured observation
Structured observation is based on a clearly defined observation scheme.

Examples:
- Customer behavior in retail stores
- Classroom observations in schools
- Behavior analysis in animals
Advantages:
- Direct recording of behavior
- Nonverbal aspects can also be observed
Disadvantages:
- Reactivity (behavior changes when observed)
- Limited to what can be observed
4. Method: Experiments
Experiments examine the causal relationship between variables under controlled conditions.
Types:
- Laboratory experiments
- Field experiments
- Online experiments
Advantages:
- High internal validity
- Control over confounding factors
Disadvantages:
- Low ecological validity in laboratory experiments
- Time-consuming preparation and ethical issues
Qualitative methods
Qualitative methods are suitable for researching complex, subjective, or social phenomena.
The data is usually linguistic (text, audio) and is evaluated interpretively.
1. Method: Qualitative interviews
Forms:
- Guided interviews (semi-structured)
- Narrative interviews (open, story-oriented)
- Problem-centered interviews

Advantages:
- Deep insight into subjective perspectives
- Flexible application
Disadvantages:
- Time-consuming evaluation (e.g., transcription)
- Interviewer bias possible
2. Method: Focus groups / group discussions
A moderated discussion of 5â10 people on a specific topic.
Areas of application:
- Product development
- Social research
- Health communication
Advantages:
- Interactive opinion formation visible
- Different perspectives simultaneously
Disadvantages:
- Dominance of individual participants
- Time-consuming moderation
3. Method: Participatory observation
The researcher is actively involved in the events, e.g., in the context of field research.
Examples:
- Ethnographic studies
- Social space analyses
Advantages:
- Deep understanding of social processes
- Access to hard-to-reach groups
Disadvantages:
- Subjectivity of the observer
- Ethical issues with covert participation
4. Method: Qualitative content analysis
Systematic analysis of text material (e.g., interviews, newspaper articles, social media posts) according to defined categories.

Examples:
- Mayringâs qualitative content analysis
- Grounded theory
Advantages:
- Structured evaluation of complex content
- Theory development possible
Disadvantages:
- Interpretation is subjective
- Time-consuming
Secondary analysis & document analysis
This involves drawing on existing data.

Sources:
- Official statistics (e.g., from Destatis)
- Scientific databases
- Company reports
- Social media analyses
- Newspapers and magazines
Advantages:
- Quickly available
- Cost-effective
Disadvantages:
- Little control over survey methods
- Data may be outdated or inaccurate
Mixed methods & triangulation
A combination of quantitative and qualitative methods.
Example:
- Quantitative survey plus qualitative interviews for more in-depth analysis
Advantages:
- Complementary strengths of the methods
- Greater significance
Disadvantages:
- Very time-consuming
- High demands on methodological knowledge
Conclusion
The variety of methods and instruments available for data collection allows researchers to obtain as accurate a picture as possible of their subjects.
While quantitative methods provide objective, statistically evaluable data, qualitative methods enable a deep understanding of individual perspectives and social processes.
The choice of the appropriate method should always be tailored to the research question and take practical conditions into account.
In many cases, a combination of different methodsâi.e., a mixed-methods approachâoffers the greatest gain in knowledge.
Regardless of the method, however, it is crucial that the data collection is carried out systematically, transparently, and in an ethically responsible manner.