Phase 5: Checking the effectiveness of measures & follow-up survey

Pasquale Schifino

Finally, in this article we would like to emphasize the importance of testing the effectiveness of measures and the use of follow-up surveys to complete the feedback loop.

Simply implementing a measure does not necessarily lead to improvements.

Rather, it is crucial to test the effectiveness of the measure and measure this through follow-up surveys.

This ensures that the measures are not only implemented but also actually achieve the desired results.

In our first 4 newsletters this year, we accompanied you in your feedback loop – perhaps integrated for the first time.

We hope that you were able to implement this alongside the newsletter.

If not, here are the links to another blog post:

Phase 1: Define goal & develop suitable questions >

Phase 2: Technical setup & analysis of the first results >

Phase 3: Analyze & present your survey results >

Phase 4: Recommendations for action & action planning >

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Table of contents

1. Checking the effectiveness of measures

2. Follow-up survey

3. More articles on the feedback loop

Checking the effectiveness of measures

Once a measure has been introduced, it is crucial to check its effectiveness to ensure that it achieves the intended objectives.

This is important to ensure that resources are used effectively and the desired results are achieved.

The review also allows potential problems to be identified early and adjustments to be made to optimize the effectiveness of the intervention.

This helps to make evidence-based decisions and improve the efficiency of interventions.

It is a common mistake that many stop reviewing the effectiveness of an intervention after it has been introduced, without checking whether it is actually having the desired effect.

However, follow-up surveys are essential to ensure long-term effectiveness.

Follow-up survey

Follow-up surveys ensure a continuous understanding of the situation and ensure that the measures implemented are effective in the long term. They make it possible to record changes in the behavior, attitudes or needs of those affected over time.

These insights help to identify trends, recognize potential problems at an early stage and, if necessary, make adjustments to ensure that the goals set are achieved in the long term.

For example, follow-up surveys may show that certain aspects of the measure are not having the desired effect and need to be adjusted or supplemented to achieve the desired results.

In addition, follow-up surveys signal that the feedback received is being taken seriously and acted upon.

This strengthens the trust of those affected in your organization and promotes an open communication culture in which needs and concerns are taken seriously.

Follow-up surveys are crucial to building a strong feedback culture and successfully implementing a feedback loop.

They are the key to continuing the feedback loop and ensuring that an organization’s actions stay on track.

Our tip is therefore: Continue your surveys and continuously collect further feedback to ensure the long-term success of your survey goals.

We would also like to recommend three measures that you can implement following your survey:

1. Discuss the first implementation:

Reflect on what went well and what can be improved to optimize your future surveys.

2. Integration of the feedback loop:

Ensure that all stakeholders recognize the value of the feedback loop and are involved to ensure maximum support and benefit.

3. Feedback calendar:

Plan next steps together and set clear dates for future surveys to enable continuous improvement.

Finally, we would like to wish you every success in implementing your personal feedback loop and will be happy to assist you if required.