Keeping an eye on the fans - A case study of FC St. Pauli

Successful collaboration with champions from every industry

User experience, portfolio optimization, sustainability

Identifying user needs is at the essential core of our business. easyfeedback has been a loyal partner in this task for several years. We particularly appreciate the intuitive usability of the survey tool as well as the professional support. As a “heavy user”, we are always happy about new and innovative developments that make surveys and analyses even easier for us.

Franziska Becker
Guild Lead User Experience Research

Guest Experience up! and „People Engagement up!”

„Guest Experience up!“ and „People Engagement up!” are two of our most important aims of TUI Destination Experiences. In order to achieve our aims, we need to face challenges and develop our services. Who could provide better impulse than our guests and colleagues? We use easyfeedback for internal and external surveys – fast, comfortable and easy! The straightforward and friendly support puts a smile on our faces and we really appreciate the consistent development of the platform. It is a great opportunity to keep up with our customers’ and colleagues’ pulse.

Jennifer Fischer
Guest Competitor Insights Analyst

Other customers from the industry of tourism and gastronomy

Onsite and employee surveys

Süddeutsche Zeitung uses easyfeedback since 2016 for reader’s onsite-surveys and internal employee questionnaires. On sz.de we measure the satisfaction of readers, collect suggestions to improve website and app, additionally we collect feedback to brand new ideas. The SZ editors team collects information for contemporary research through easyfeedback surveys. We chose easyfeedback, because we want to shape our surveys individually and data privacy protection is an important issue to us. Furthermore easyfeedback offers many possibilities to integrate surveys to our digital products. There is a quite common scenario: We use easyfeedback in combination with Google Tag Manager and process targeted surveys on SZ.de for certain readers and groups. That way we gain data on relevant readers to ensure lower dropout rates.

Claudia Urschbach
Senior User Researcher

Other customers from the industry of media and publishing

Market research among the target group

Per year, we question more than 150.000 managers, experts and HR executives on recruiting, organizational development and digital transformation. In these efforts we need a strong partner by our side, providing an easy-to-use, modern user interface, enabling us to gain valuable insights. At easyfeedback we found the tool, which adjusts to our individual needs and is continuously improved with new features.

Successful companies gain insights with easyfeedback on a daily basis. How about you?

Automotive

Finance

Online Services

Food & Beverage

Fashion

Insurance

Consulting

and many more …