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End customers of all kinds nowadays consider it normal to be able to buy goods and products directly online, and in some cases have them delivered the same day. In critical business sectors, such as aerospace and automotive, intraday, fast and reliable delivery of spare parts and production-critical parts is essential to ensure the reliability of production, maintenance and more.

The increasing digitalization, automation, networking and integration of systems to increase the efficiency and effectiveness of production and logistics chains are, in part, consequences of this enormous change in purchasing behavior.

On the other hand, it is often a balancing act for companies in logistics chains to find the optimal degree between supply capacities, price calculations and customer enthusiasm. The frequently asked question here is: Where do I invest in measurable improvements in the future?

The scalability and flexible adaptation of business models, technical solutions, materials, products and services is becoming increasingly important for automotive manufacturers and the transportation and logistics industries.
With the help of new technologies and concepts, customer wishes are to be fulfilled in the future in the best possible way and quickly in terms of form, function and content – and ideally at better costs than in mass production.

The increasing speed of digital change presents both opportunities and risks. From mass production to customized products and services; from time-intensive customization to flexible, just-in-time change.

Ordered in the morning, delivered the same day in the evening… For many areas of application, such as medical deliveries, spare parts deliveries in workshops and even more, it is common for partial deliveries to be made on the same working day. Whether it’s end customers in B2C, or same-day deliveries in B2B, the demands on the entire logistics and transportation industry are becoming ever greater and more extensive.

At the same time, however, continuing to delight customers is an additional challenge of our time: additional services in B2C, such as the assembly of a delivered washing machine including the removal of an old appliance, are changing the operational process and the underlying planning and calculations enormously.

Due to the increased demand situation in online retailing and the resulting increase in deliveries, especially from private households, is an increasing burden for employees in the logistics sector: deliverability is not always guaranteed, increased deadline pressure, as well as dealing with customers under particularly high hygiene protection measures and more are reflected in employee turnover rates and satisfaction rates.

The question in this area could be: How can companies invest purposefully in measures to improve employee satisfaction and reduce churn or quit rates?

Dekarbonisierung, alternative Antriebstechnologien, umweltfreundliche und nachhaltige Materialien und Produkte, effizientere logistische Abläufe und Prozesse: Die politischen Vorgaben zum Schutz der Umwelt und des Klimas stellen den Automobil-, Transport- & Logistiksektor vor weiteren enormen technischen und finanziellen Herausforderungen.

Doch wir wissen alle: Für eine saubere Welt sind gerade in diesem Wirtschaftssektor neue gelebte Arbeitsabläufe, frische Innovationen und kontinuierliche Forschungsarbeit gefragt.