With the easyfeedback survey tool, easyfeedback GmbH provides you with a tool that allows you to create and conduct accessible surveys.
We adhere to the Web Content Accessibility Guidelines (WCAG) standard.
The survey engine—the technical component that provides the visible survey for participants—meets the technical requirements for accessibility.
However, in order to conduct a completely accessible survey, your cooperation is also required: in addition to the technical implementation, the design and content of your survey must also comply with WCAG requirements.
Visual design of the survey
1. Color contrasts
When configuring your survey design, ensure high contrasts between the individual color elements so that people with visual impairments can easily recognize questions and answer options.
2. Logo
Ensure that your logo contrasts clearly with the background color.
3. Background image
We recommend avoiding background images, as these can significantly impair readability.
4. Font
Choose clear, easily legible fonts.
Serif fonts, Comic Sans, or ornate fonts are more difficult to read and should be avoided.
Content design
1. Easy language
Formulate the questions in language that your target group can understand.
If your participants rely on easy-to-understand language, formulate your questions simply, clearly, and without technical terms.
2. Sign language
If you want to offer questions and answer options in sign language, use the option to embed videos in the questionnaire.
This allows you to provide one video per question that conveys the content in sign language.
3. Question types
Choose question types that are easy for your target group to use – e.g., “yes/no” questions, closed questions, or simple scale ratings (“rating” questions).
Avoid complex question types such as rankings or double ratings.
4. Help and hint texts
You can add additional hints under each question.
Use this feature to give participants clear instructions on how to answer.
Technical implementation
1. Screen readers
The easyfeedback survey engine is designed so that common screen readers can automatically recognize and read aloud the questionnaire.
No additional settings are required.
2. Alternative text for images
Add alternative text (alt tag) for each image used.
This allows the screen reader to reproduce the image content.
3. Navigation
(“Start survey,” “Next,” “Back,” “Finish”)
Leave the default labels for the navigation buttons unchanged.
These are optimized for screen readers and are reliably recognized.
4. Keyboard control
The entire questionnaire can be operated entirely with the keyboard.
- Tab key: Moves to the next element.
- Arrow keys: Navigate within an element (e.g., between answer options).
- Enter key: Select an element or answer option.
A colored frame always indicates which element is currently focused and where you are in the questionnaire.