Practice Guides & Webinars

Free guidance on how to systematically optimize the employee & customer experience

Template for successfully designing a customer survey

Template

Word template for designing successful customer surveys

Prioritize customer experience actions with the CX action planner
Template

XLS action planner for prioritizing customer experience measures

Learn how to recruit and motivate participants with our webinar

Webinar

Recruit and motivate suitable survey participants

Design smart customer surveys and questionnaires

Webinar

Design of smart customer surveys and questionnaires