Pupils and students are at the center of schools and universities. But what about their satisfaction?

With this ready-to-use survey template, you'll gain important insights into your students' satisfaction.

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Content and targets of this student satisfaction template

Trends like learner-centeredness are readily adapted in modern pedagogy. How well do you know your students? Learn more from your students with a survey.

The learning environment also has a significant impact on learners. In many cases, it is deficiencies in the infrastructure that become triggers for conflicts and problems. Find out where the learning environment can be easily improved with online student surveys.

With our template, you give students the best opportunity to express their satisfaction via an online questionnaire and provide you with constructive feedback and suggestions for improvement.

Open example

Content:

• Learning success through feedback
• Inquiry of the teaching level
• General satisfaction at schools and universities
• Campus facilities: library, cafeteria, parking
• Satisfaction in relation to staff
• Recommendation rate
• Personal feedback
• Travel time and use of public transportation

Targets:

• Measure student satisfaction with a questionnaire
• Identify problems
• Enable improvements
• Teaching feedback
• Recognize external influences

Data privacy protection „made in Germany“ (GDPR)

Anonymity functions for open feedback

Almost everything you need to know about student satisfaction

1. What is satisfaction?

Satisfaction is a state of mind that is achieved by accepting the current situation. It means being at peace with oneself and one’s life and accepting the circumstances. There is often a correspondence between an expectation I have of my life and the actual experience, that is, the achievement of that goal.

Often it is the little things in life that make us feel satisfied, such as a moment of time out. Sitting in the sun and enjoying a cup of coffee in peace can be such a moment of satisfaction.

But a compliment on a particularly good performance or a good grade in a term paper that was finally handed in after months of intensive work can also bring us close to this feeling.

Satisfaction is not a permanent state. Alternating phases of satisfaction and dissatisfaction are part of life. It is also possible to be satisfied in some areas of one’s life and not in others.

2. Why is satisfaction important?

Contentment leads to inner balance and relaxation and can thus minimize stress. It is the drive to approach our lives and thus one of the goals to be achieved in life. Satisfied people are also more motivated and successful.

The permanent lack of satisfaction with one’s life can lead to physical and mental illness. Therefore, it is important to shape the conditions of life that can be influenced in such a way that they suit you and fulfill you.

3. Why should schools and universities survey student satisfaction?

Asking students about their satisfaction gives you the opportunity to check whether the quality of the courses, but also the equipment with technology or tables and chairs or the break and recreation facilities at your school or university are suitable.

Based on the feedback, you can get new ideas and suggestions for the design and implementation of courses or promote the breaks and recreation periods between classes, for example, by (re)designing the common rooms or even sports activities.

You can also ask your students about their wishes and needs and listen to them. After all, a satisfied student enjoys going to school, and this has an impact not only on his or her grades, but also on his or her social behavior. A good atmosphere, a genuine school community and successful students get the word out. The image of your school/university will also benefit from this.

And just imagine, without feedback from your students/students, you would never know what is already going well or where there is still potential for improvement. This deprives you of the opportunity for continuous improvement and learning that you also demand from your students.

And it is also positive for your pupils/students to involve them and thus give them the opportunity to help develop and thus influence your everyday school/study life.