SurveyMonkey alternative: From insights to concrete actions
SurveyMonkey analyses feedback. easyfeedback supports decision-making.
SurveyMonkey is a powerful platform for online surveys and feedback. However, if feedback is to form the basis for decision-making in your organisation, it is not just about analysis – it is about deriving the right actions from it.
easyfeedback helps you to automatically evaluate feedback, highlight relevant insights and derive concrete recommendations for action. This enables you to turn insights into well-informed decisions.
SurveyMonkey or easyfeedback – what’s the difference?
Both platforms help businesses collect and analyse professional feedback. Both rely on modern analytics and artificial intelligence.
The difference lies in their focus.
SurveyMonkey helps organisations analyse feedback efficiently and gain insights from the results.
easyfeedback goes one step further. Our platform helps to interpret these insights within an organisational context, identify relevant trends at an early stage and derive concrete actions from them.

When SurveyMonkey is a good choice
SurveyMonkey is particularly suitable if you:
- want to create professional online surveys
- need comprehensive analysis functions
- conduct international surveys
- want to collect and analyse feedback in a structured way
For these use cases, SurveyMonkey is a well-established and powerful solution.
When insights lead to decisions
The real challenge often only begins after the analysis. Which topics are truly relevant? Which developments should you keep an eye on? And what actions should you take as a result?
This is exactly where easyfeedback comes in. Our platform helps you to:
- automatically analyse feedback,
- summarise free-text responses using AI,
- identify relevant topics and patterns,
- derive specific recommendations for action, and
- make informed decisions more quickly.
After all, insights are valuable – but they only realise their full potential when they lead to concrete actions.
SurveyMonkey vs. easyfeedback
SurveyMonkey
easyfeedback
Professional survey platform
Plattform für organisatorische Signale
AI-powered analysis of feedback
AI-powered analysis with a focus on recommendations for action
International cloud platform
German company with hosting in Germany
Self-service platform
Personal points of contact and German-speaking support
Powerful survey features
Powerful features for professional feedback processes
Gaining insights from feedback
Identifying organisational signals and taking appropriate action
Detect what matters before it escalates.
Feedback becomes signals
Feedback rarely provides just a few isolated answers. It reveals sentiments, trends and changes – often long before they turn into real problems. easyfeedback helps you to highlight these signals.

Workforce Signals
Staff send signals
Gain an early understanding of how staff perceive leadership, collaboration and culture.

Customer Signals
Customers send signals
Identify what makes customers happy and what risks there are of customer churn.

Leadership Perspectives
Managers send signals
Highlight the gap between how people see themselves and how others see them, and provide targeted development for managers.

Learning Signals
Participants send signals
Find out whether your measures are achieving their objectives and which factors influence their success.

Data protection and personalised support
Data protection and trust play a key role, particularly in employee surveys, 360° feedback and sensitive customer surveys.
easyfeedback is a German company and hosts its platform exclusively in Germany. Businesses benefit from a GDPR-compliant solution and a dedicated German-speaking point of contact – from planning a survey right through to interpreting the results.
This means you not only get a high-performance platform, but also a partner who supports you throughout your feedback projects.

AI supports the analysis
Artificial intelligence is now capable of analysing large volumes of data in a short space of time. However, the real added value only emerges when concrete actions are derived from these insights.
That is why easyfeedback’s AI does more than just analyse responses. It identifies patterns, summarises key insights and helps answer the crucial question:
What should we do now?
In this way, feedback is transformed into concrete impetus for change within your organisation.

Designed for professional feedback processes
easyfeedback supports companies with a wide variety of feedback processes:
- Employee surveys
- Customer surveys
- Feedback on seminars and events
- 360° feedback
- Pulse surveys
- NPS surveys
All these use cases are based on the same platform and can be managed and analysed centrally.
since
2010
on the market
over
2 Mio.
surveys
over
340 Mio.
participants
over
20.000
customers
GDPR
100%
compliant
Understand feedback. Improve decision-making.
Don’t just gain insights from your surveys; use them to identify specific actions for your organisation.
Frequently asked questions about the comparison with SurveyMonkey
Would you like to know whether easyfeedback could be a viable option for you? We’d be happy to offer you a live demo or answer any questions you may have.
Have a look at the help center, book an appointment or send us an email – we’re here to help you personally.
If you have any questions, just take a look at our help centre.
How do I create a new poll?
With easyfeedback, you can create your first online surveys, invite participants and collect responses – all free of charge. This allows you to try out the tool with no obligation and gain some initial experience.
What features are included in the plans?
First, create a new survey, add the questions you want, and then design your questionnaire. Alternatively, you can use templates or the AI assistant, Mr Q.
Can I upgrade at any time?
Yes. Once you’ve created the survey, you’ll receive a personalised survey link that you can share via email, messaging apps, a QR code or on your website.
Where can I find the survey templates?
The ideal length depends on the aim of the survey. In practice, short surveys comprising 5 to 15 questions have proved effective, as they usually achieve higher response rates.