Who is easyfeedback?
easyfeedback is a German company based in Koblenz in Rhineland-Palatinate. The easyfeedback survey tool offers an alternative to SurveyMonkey® with one crucial difference: easyfeedback is located in the European Union. We work in a clearly GDPR-compliant manner.
Why is the location important?
Location determines which local laws apply. Especially in connection with data privacy protection, there can be huge differences.
SurveyMonkey® is located in the USA, where some security law packages have weakened data privacy. Most data is no longer confidential there. The Patriot Act was just a first step. According to Patriot Act, companies located in the US must forward data to governmental agencies, without any court decisions needed.
The CLOUD Act is rather new and extended the effects of the Patriot Act across borders. According to the CLOUD Act, American companies are obliged to hand over data from their servers outside the US. If an American company tells you about servers in the EU, be aware: That doesn’t mean a thing for US government agencies!
Benefits of using easyfeedback:
- Company located in the EU, Germany
- German servers
- GDPR compliant
- No effect of the Patriot Act
- No effect of the CLOUD Act
- Everything under European Union law in Germany
„SurveyMonkey® states, they use servers in Europe. According to the CLOUD Act that won’t be a protection to your data at all. To American governmental institutions, only the headquarter of the server owning company counts. SurveyMonkey® is an American company.“
100% data ownership
With easyfeedback, your data remains your data!
These methods of making money from your data are common in the US and related jurisdictions.
easyfeedback does not make any profit from the data and does not use it for commercial purposes.
- Use of survey results for advertising
- Transfer of data to third parties according to fair use
- NO benchmarking
- NO use of your data at all
- NO transfer of data to third parties
In case you ever tried to contact SurveyMonkey® upfront, you know that is truly a challenge. It is surely not easy to find a way to reach them at all. Support on phone is a premium feature for them.
easyfeedback is there for you. We will answer your questions. You can simply give us a call or write us, making the conversation independent from time zones.
Personal support is implemented to the DNA of easyfeedback.
Simply call us:
+49 261 960 987 51
Mo. to Fr. 9am to 5pm CET
Or write us a message with your request:
Flexible plans with fair pricing
From one-time surveys without subscription to team rates
One-time survey without subscription
You only want to conduct one single survey and do not want to take out a subscription? With easyfeedback, you can put together individual services without having to worry about cancellation afterwards.
Discount for annual payment
Are you planning to use different surveys over a longer period of time? Then easyfeedback offers you a discount of two months for annual bookings. This will save you 16%.
Special team rates
Would you like to create and conduct surveys together with your colleagues?Then easyfeedback offers you more favorable team rates, even in the professional area.
easyfeedback transforms your surveys into a fresh modern experience – on each and every device!
Your advantages with easyfeedback at a glance:
- Full control over your data
- European data privacy protection (GDPR)
- German servers
- Support in all plans
- Flexible & fair prices
- Modern and appealing design for increased participation
- Optimized SurveyEngine for any device
- Corporate Identity within every survey