Find out how satisfied your customers are with workshop visits

Optimized for every device            
Feedback zum Werkstattbesuch und Kundenservice

Find out how good the service was during the last workshop visit with this ready-to-use survey template. Identify where improvements make sense and provide the service that makes the difference.

Immobilienscout 24 ist begeisterter easyfeedback Nutzer

“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
TUI ist begeisterter easyfeedback Nutzer

“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Every car sometimes needs to be serviced. This interruption of use is unpleasant, but necessary. It is all the more important if the service works well. Offer the customer the car service he or she wants.

For example, place our questionnaire template for your dealership or workshop on your homepage using our website integration or share the survey link on your social media channels.

With surveys, you enable stress-free service with replacement cars and other services that customers want. You may not only achieve more satisfied customers, but develop additional offers through the suggestions for improvement.


• Response time to customer inquiries
• Scheduling of appointments
• Request for replacement vehicle
• Adherence to delivery dates
• Suggestions for improvement


• Stress-free workshop visits
• Efficient appointment allocation
• Recognition of workshop overloads
• Improve service through regular customer surveys
• Designing offers in line with customer needs

DSGVO-konforme Online-Umfragen

Data privacy protection „made in Germany“ (GDPR)

Anonyme Teilnahme an Umfragen

Anonymity functions for open feedback

You are in professional company

Referenzkunde Immobilienscout 24
Referenzkunde ePrimo
Referenzkunde Audi AG
Referenzkunde TUI
Referenzkunde Jägermeister
Referenzkunde Lufthansa
Referenzkunde PUMA

easyfeedback welcomes more than 740.000 participants per month!Q