“Identifying user needs is at the heart of our business. easyfeedback has been helping us with this task for several years now. We particularly appreciate its intuitive usability and professional support.”
“We use easyfeedback for internal and external surveys—it’s fast, convenient, and easy! The uncomplicated and friendly support puts a smile on our faces, and we are delighted with the continuous development of the platform.”
Cars occasionally need to go to the repair shop—an unavoidable interruption in their use.
This makes it all the more important to have a service that runs smoothly and leaves a positive impression on your customers.
With our survey template, you can quickly and easily find out how satisfied your customers were with their last visit to the repair shop.
Integrate the template into your website or share the survey link via social media to gather valuable customer feedback.
Use the insights to optimize your service — for example, by offering replacement cars or other amenities that will delight your customers.
These improvements will not only create more satisfied customers, but also help you develop new ideas that will make your service even more attractive in the long term.
Contents of the template:
Objectives of the survey:
Helpful features for the survey:
Data protection „made in Germany“ (GDPR)
Anonymity function for honest feedback
