Ask about needs & optimize products in line with the market with customer feedback
This ready-to-use survey template will provide you with valuable insights for your product optimization.
“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”
Guild Lead User Experience Research
“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”
Guest & Competitor Insights Analyst
Content and targets of this product optimization template
Your product is doing well, but is no longer growing? You want to look deeper into the causes with a SWOT analysis ? Product optimizations may be necessary to stay one step ahead of the competition.
Customers know their own needs best. Ask customers for suggestions and feedback to optimize your product in line with the market. The next innovation is already waiting – maybe even in your survey results!
Content:
• How do customers use your products
• Which usage wishes exist
• Suggestions for improvement
• Determine customer expectations and needs
Targets:
• Meet customer needs
• Achieve customer loyalty
• Create innovations
• Optimize products
• Strengthen market position
Data privacy protection „made in Germany“ (GDPR)
Anonymity functions for open feedback
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