Product satisfaction can be measured. How high is it for your product?
With this ready-to-use survey template, you can ask about product satisfaction. Identify which of your products customers are particularly satisfied with and where improvement is needed.
“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”
Guild Lead User Experience Research
“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”
Guest & Competitor Insights Analyst
Content and targets of this product satisfaction template
Customers have different demands. What do your customers particularly like about your products? Where can they be improved? Ask about current product satisfaction with a short customer survey.
Ask them about the individual details of your product. Product satisfaction can be measured and increased. Find out who would recommend which of your products.
Content:
• New or existing customer
• Frequency of visits
• Satisfaction with the product
• Comparison to competitors
• Probability of recommendation
Targets:
• Measure product satisfaction
• Identify potential for improvement
• Determine circle of buyers
• Use recommendation opportunities
• Enable continuous improvements
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Anonymity functions for open feedback
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