Keep your customers happy. They might even recommend your product.

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Customer experience is created through many details. Find out about the best features and those to improve. Keep track of customer satisfaction with our ready to use template.

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“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”

Franziska Becker
Guild Lead User Experience Research
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“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Content and targets of this template

Satisfied customers stay loyal , some even give recommendations. They will buy as soon as they need one of your products again. Some of them will even want your next product before they would need it. Loyal customers could be a referral for further business.

Monitor customer satisfaction with easyfeedback. Just ask them a few questions. Some of your customers will even tell you, where you can easily improve.

Content:

• advantages over competition
• where do we need to improve
recognize new trends
• make risks visible

Targets:

• track customer satisfaction
• intensify customer loyalty
• recognize competition
• assess customer demands
• strengthen your brand

Deutscher Datenschutz nach DSGVO

Data privacy protection „made in Germany“ (GDPR & DSGVO)

Anonyme Teilnahme an Umfragen

Anonymity functions for open Feedback

You are accompanied by many professionals

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