Use this ready-to-use survey template to determine your customers' satisfaction. This way, you always keep an eye on your customers' experiences for further processes.
“Identifying customer needs is an essential part of our business. easyfeedback accompanies us for many years as a loyal partner in this task. We particularly appreciate the intuitive usability of the survey tool as well as the professional support.”
Guild Lead User Experience Research
“We use easyfeedback for internal and external surveys – fast, comfortable and really easy! Straightforward and cordial support can always create a smile. We really appreciate the permanent development of the platform.”
Guest & Competitor Insights Analyst
Content and targets of this template
Satisfied customers are loyal customers and will return as soon as they need one of your products again. Some of these customers are most likely to recommend your product to others.
Therefore, a satisfied customer is the best selling point. Observe how satisfied your customers are and ask. Some customers will even tell you what you can do better.
With our ready-to-use customer satisfaction questionnaire, you can identify customer wants and needs today, get suggestions and opportunities for improvement, and perhaps even discover new trends.
Use online customer satisfaction surveys to measure and increase customer satisfaction regularly, cost-effectively and with little effort.