Fast processing, efficient handling — save time with online order forms

With this order form template, your customers can place their orders online quickly and easily — without having to scan or fax anything. This saves you time and effort while offering your customers a convenient way to place their orders.

“Identifying user needs is at the heart of our business. easyfeedback has been helping us with this task for several years now. We particularly appreciate its intuitive usability and professional support.”

Franziska Becker
Guild Lead User Experience Research

“We use easyfeedback for internal and external surveys—it’s fast, convenient, and easy! The uncomplicated and friendly support puts a smile on our faces, and we are delighted with the continuous development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Why use an order form as a survey?

Save valuable paper and avoid annoying transcription errors.

With easyfeedback, you can easily create online order forms that make the ordering process more efficient and error-free.

No more tedious retyping — orders are recorded directly and accurately.

Not only do you save time when adding new customers, but you also receive orders faster and more reliably.

The form can be easily embedded on your website or sent via email.

Make ordering more convenient and improve your workflows with a modern online form.

Contents of the template:

Customer contact information
Order quantity and products/services
Desired delivery date
Additional information

Objectives of the survey:

Improvements to the ordering process
No data entry errors caused by manually typing in information from paper order forms
More efficient order processing
Fast turnaround

Helpful features for the survey:

Survey options: Anonymous, partially anonymous, personalized
Invitation options: Link, email, QR code, and more
Multilingual support, including automatic translation

Data protection „made in Germany“ (GDPR)

Anonymity function for honest feedback

Frequently asked questions about the order form

What is an online order form?

An online order form is an electronic document or web application through which a buyer submits information such as their name, address, telephone number, product name, quantity, and preferred payment method to the seller.

In addition to this basic information, an online order form may also request more specific details, depending on the requirements of the sales process.

This may include selecting product variants, colors, or sizes; delivery options such as express or standard shipping; and any special requirements or comments from the customer.

In addition, some online order forms offer extra features to optimize the ordering process and improve the shopping experience.

These may include the option to create a customer account in order to view order history or simplify the ordering process for future purchases, as well as the integration of shipping cost calculators to give customers transparency regarding total costs.

Security features such as CAPTCHAs or SSL encryption can also be used to ensure the security of submitted data and increase protection against fraudulent activity.

Overall, a well-designed online order form enables smooth and efficient order processing by providing the buyer with a user-friendly interface for entering their details and giving the seller the information required to process and ship the order.

Why do I need an online order form? What are the benefits?

An online order form is flexible to use and enables you to process orders quickly and easily.

All data related to the ordering process is consolidated in one document and made available for further processing.

This helps you maintain an overview of your orders and avoid errors.

Furthermore, using an online order form can simplify the ordering process for both customers and your business.

For example, it allows customers to place orders around the clock, 24/7. This means they are not restricted by telephone hours or opening times and can conveniently place orders from anywhere.

You can then process and ship the orders during your regular business hours.

Compared to using a paper form, it is also a cost- and time-saving option because it avoids printing and administrative costs.

It also saves you the laborious task of manually digitizing orders submitted on paper.

By connecting the form to your CRM system, for example, it is also possible to automatically capture and easily forward the data entered in the online form.

Further advantages of an online order form include:

Immediate updates after processing
Individual and dynamic form design
Mobile-friendly, depending on the tool used
Can be embedded on a website and in emails
Validation of entered data reduces errors
No transcription errors from manually
typing paper order forms into a system
GDPR-compliant design is possible through an active consent declaration

Are there any tips for creating and designing an online order form?

Yes, here are some important tips for creating and designing a user-friendly and effective online order form:

1. Tip: Put user-friendliness first

Simple navigation: Keep the form clear and well organized so users can easily understand what they need to enter.
Fast loading times: Ensure that the form loads quickly and works smoothly on mobile devices as well.

2. Tip: Less is more

Only the most important fields: Request only the information necessary to complete the order. Too many fields can discourage users.
Optional vs. required information: Clearly indicate which fields are optional and which are required to avoid frustration.

3. Tip: Logical order and grouping

Sections and groups: Organize the form logically, for example with sections such as “Customer details,” “Delivery address,” and “Payment information.”
Progressive disclosure: If necessary, display additional fields only when they become relevant, such as showing the delivery address only when it differs from the billing address.

4. Tip: Visual design and layout

Clear headings and labels: Use concise headings and intuitive labels so it is clear what is expected in each field.
Use whitespace: Leave sufficient space around fields to keep the form clear and visually appealing.
Clear CTA (call to action): The “Order” or “Submit” button should be clearly visible and well positioned, with unambiguous wording such as “Order now.”

5. Tip: Validation and error messages

Real-time validation: Validate entries as users complete the form so they are immediately informed of possible errors, such as “Invalid email format.”
Clear and visible error messages: If an error occurs, clearly indicate the affected field and provide helpful instructions for correcting it.

6. Tip: Create security and trust

Security indicators: Display symbols or certificates, such as an SSL certificate, to build trust in the security of the form.
Privacy notices: Make it clear that submitted data will be treated confidentially and include a brief reference to your privacy policy.

7. Tip: Ensure mobile-friendliness

Responsive design: The form should be just as user-friendly on mobile devices as it is on desktops.
Large, clickable fields: Use larger input fields and buttons that are easy to use on a touchscreen.

8. Tip: Confirmation and feedback after completion

Order confirmation: Provide users with immediate confirmation after submission that their order has been successfully received.
Optional summary: Offer an order summary by email to build trust.

9. Tip: Test and optimize

Conduct A/B tests: Test different layouts, colors, and wording to find out what works best for users.
Usability testing: Have real users test the form to identify potential difficulties or unclear elements.

How can I create an online order form?

It’s very simple.

You only need a few steps:

Sign up for free with easyfeedback.
Start with our order form template.
Customize the template to suit your needs using the questionnaire editor.
Give the template your own visual touch with our layout configurator.
Once published, embed the online order form wherever you need it.

That’s it.

Can I embed an order form created with easyfeedback on my website?

Yes, you can.

You can integrate an order form created as an online questionnaire into your website in various ways.

For example, place the survey link on your website or embed the questionnaire via iframe on the page where your products are ordered.

You can also integrate the online questionnaire on your homepage as a button, tab, focus layer, or pop-up.

Can I connect the online order form with other tools?

Yes. Through the Zapier web application, you can connect online order forms created with easyfeedback to more than 5,000 popular apps, including CRM, marketing, office, and other tools.

In addition to easyfeedback, you will need a Zapier account.

You can then create automated workflows in Zapier to transfer form data and trigger possible follow-up actions.

Find more information about integrating easyfeedback with other tools here.

What can I customize in the order form template?

You can customize every aspect of the order form template to fit your needs.

Replace the questions or add new ones; adapt the layout of the order form template to match the colors and fonts of your corporate identity; or send buyers an automatic email response confirming their order after they complete the form.

Our sample templates serve as inspiration and demonstrate the ways you can create an online order form with easyfeedback.

Give it a try!

There are no limits to your creativity.

Are online order forms created with easyfeedback GDPR-compliant?

Yes, order forms created with easyfeedback are data-protection compliant.

Not only can you design GDPR-compliant order forms—for example, with an individual privacy notice and a consent checkbox—but collecting the data required for your online order form with easyfeedback is also always compliant with data protection requirements.

With technical safeguards such as data encryption and the ISO 27001 certification of our German servers, we also provide maximum security for survey participation.

You can rely on our data protection practices.

Would you like to learn more?

Click here.