Conduct market research easily with surveys

Conduct a market analysis easily with a survey

With our survey template, you can easily create and conduct in-depth market analyses — without much effort. Gain valuable insights into customer needs, trends, and opportunities, and make better decisions for your business.

Immobilienscout 24 ist begeisterter easyfeedback Nutzer

“Identifying user needs is at the heart of our business. easyfeedback has been helping us with this task for several years now. We particularly appreciate its intuitive usability and professional support.”

Franziska Becker
Guild Lead User Experience Research
TUI ist begeisterter easyfeedback Nutzer

“We use easyfeedback for internal and external surveys—it’s fast, convenient, and easy! The uncomplicated and friendly support puts a smile on our faces, and we are delighted with the continuous development of the platform.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Why conduct regular market analyses?

Regular market analyses are a real game-changer if you want to future-proof your business.

They help you stay on top of trends, developments, and the needs of your target audience.

Instead of relying on gut feelings, you get solid data: which products are in demand, how buying behavior is changing, and where opportunities lie.

This also helps you keep a closer eye on your competition. You can identify early on how others are positioning themselves and where you can stand out.

The analysis becomes particularly effective with integrated surveys: Through direct customer feedback, you learn what’s working well, what’s missing, and what customers want.

This allows you to make decisions that are not only data-driven but also customer-centric.

In short: Market analyses with surveys keep you up to date, improve your offerings, and help you reach your goals more efficiently.

Contents of the template:

  • Gathering general information
  • Surveying product awareness and usage
  • Identifying competitors
  • Analyzing purchasing behavior
  • Feedback and suggestions for improvement

Objectives of the survey:

  • Identify the needs and expectations of the target audience
  • Identify market potential and trends
  • Gain a better understanding of purchasing behavior
  • Assess the competition and market position
  • Tailor marketing strategies to specific needs

Helpful features for the survey:

  • Survey options: Anonymous, partially anonymous, personalized
  • Invitation options: Link, email, QR code, and more
  • Segment analysis based on survey groups or response patterns
DSGVO-konforme Online-Umfragen

Data protection „made in Germany“ (GDPR)

Anonyme Teilnahme an Umfragen

Anonymity function for honest feedback

Frequently asked questions about market analysis

A market analysis is the systematic examination of a specific market with the aim of gaining well-founded information about its structure, development, opportunities, and risks.

It helps companies better understand the market and make strategic decisions.

A thorough market analysis can answer important questions:

  • How large is the market?
  • Who are our customers?
  • What are our competitors doing?
  • Which trends influence our business?

Content 1: Market Size and Volume

How large is the market currently—measured, for example, in revenue, sales volume, or number of users? How has it developed in recent years, and what growth forecasts exist for the future?

These metrics show whether the market is economically attractive and whether investments appear worthwhile.

 

Content 2: Target Audience Analysis

Who are the relevant customers? What needs, expectations, habits, and purchase decisions do they have?

Demographic characteristics — such as age, gender, and income—psychographic factors—such as values and lifestyle — and usage behavior also play an important role.

This helps develop suitable offerings and targeted marketing activities.

 

Content 3: Competitive Analysis

Which providers are active in the market? What are their strengths, weaknesses, market shares, and strategies? Which products or services do they offer, and how do they differ from your own offering?

This analysis shows where you can differentiate yourself—and where potential barriers to market entry lie.

 

Content 4: Trends and Developments

Which economic, technological, or social changes are influencing the market? Are there new legal frameworks, innovations, or consumer trends that could change customer behavior?

Those who identify trends early can capitalize on opportunities and mitigate risks at an early stage.

 

Content 5: Opportunities and Risks

Which external and internal factors offer growth potential — such as new target audiences, technological advances, or changing consumer behavior? And where do risks exist, for example from new competitors, price pressure, or regulatory changes?

A realistic assessment of these factors supports risk-aware, future-oriented strategic planning.

Objective 1: Identify Market Potential

One of the core tasks of market analysis is to determine where demand exists at all.

Which products or services are in demand? Are there market gaps or untapped potential?

This makes it possible to derive realistic expectations for revenue, growth, and scalability.

 

Objective 2: Understand Target Audiences

Who are our potential and existing customers? What motivates them?

Market analysis helps segment target audiences, better understand their needs, values, and purchasing behavior, and develop tailored offerings based on these insights.

This involves not only demographic characteristics but also psychographic profiles, such as motivation and lifestyle.

 

Objective 3: Identify Trends and Developments Early

Social change, technological innovation, and political shifts can have a lasting impact on markets.

Market analysis shows which trends are gaining importance — whether in consumer behavior, sustainability, or digitalization.

This enables companies to respond early and secure competitive advantages.

 

Objective 4: Analyze Competition

Who are the relevant competitors? How do they position themselves?

Market analysis reveals how the market is divided and where differentiation potential exists — for example through better service, innovation, or pricing.

This allows for the development of a clear market position.

 

Objective 5: Assess Opportunities and Risks

A sound market analysis examines not only opportunities but also obstacles: What could make market entry more difficult? Which external risks exist, such as legal, technological, or economic risks?

This makes business risk easier to assess.

 

Objective 6: Create a Basis for Strategic Decisions

Whether launching a new product line, expanding into other markets, or undertaking a complete business pivot, market analysis provides the key data needed to make strategically sound decisions—instead of relying on intuition alone.

 

Objective 7: Target Marketing and Sales More Effectively

Those who understand their target audiences and expectations can tailor messages, channels, and offerings much more precisely.

This makes marketing more effective, increases conversion rates, and enables sales teams to act more purposefully.

 

Objective 8: Support Investment Decisions

A solid market analysis shows whether an initiative is economically worthwhile.

It reduces the risk of poor investments by providing a data-based assessment—for example, of market size, competition, or the target audience’s willingness to pay.

Benefit 1: Make Informed Decisions

Instead of relying on instinct or assumptions, market analysis provides reliable data.

This enables you to make strategic decisions — such as those concerning products, pricing, or target markets—based on clear facts and avoid costly mistakes.

 

Benefit 2: Better Understand Customer Needs

A good analysis shows what your target audience truly wants — and why. This makes it possible to tailor products, services, or communication accordingly.

By asking the right questions in customer surveys, you can discover wishes, expectations, and opportunities for improvement.

 

Benefit 3: Secure Competitive Advantages

By analyzing your competitors — their offerings, strengths, and weaknesses—you can identify your own position in the market.

This allows you to develop unique selling propositions (USPs) and refine communication strategies in a targeted way.

 

Benefit 4: Identify Opportunities Early

Market analysis reveals emerging trends, technological innovations, or new target audiences.

Those who react early can secure advantages and enter new segments before competitors catch on.

 

Benefit 5: Minimize Risks

Potential obstacles — such as changes in consumer behavior, regulatory changes, or market saturation—can be identified early.

This allows you to take proactive action rather than merely reacting.

 

Benefit 6: Optimize Marketing and Sales

Whether campaigns, channels, or messaging: if you understand the market and your target audience, you can align your marketing precisely.

Activities become more efficient, relevant, and therefore more effective.

 

Benefit 7: Improve Product Development

The best product ideas do not emerge in isolation, but directly from customer feedback.

Market analysis shows where market gaps exist or what can be improved in the current offering.

 

Benefit 8: Support Investment Decisions

Before investing money in new projects, markets, or products, analysis provides a realistic assessment of the chances of success.

This reduces poor investments and strengthens the confidence of stakeholders and investors.

Factors of a market analysis — the key elements considered when analyzing a market—include:

Factor 1: Market Size and Volume

This factor provides the foundation for every market analysis.

  • How large is the market currently — in terms of revenue, sales volume, or number of users?
  • How is the market developing? Is it growing, stagnating, or declining?
  • Are there seasonal fluctuations or long-term trends?
  • What share of the market is made up by each customer group?

 

These metrics help assess a market’s economic potential realistically.

 

Factor 2: Target Audience / Customer

A detailed picture of the target audience is essential for successful offerings and communication.

  • Who are the potential buyers?
  • What needs, problems, and expectations do they have?
  • How do they make purchase decisions? (e.g., price-driven, quality-oriented, brand-loyal)
  • What does their information-seeking and purchasing behavior look like—online, offline, or hybrid?

 

The better you know your target audience, the more precisely you can align products, services, and marketing activities.

 

Factor 3: Competitive Situation

The analysis of the competitive environment shows who you share the market with—and how you can differentiate yourself.

  • Who are the main competitors?
  • How large are their market shares, and how are they positioned?
  • What are their strengths, weaknesses, and strategic priorities?
  • Which pricing models, sales channels, and brand messages do they use?

 

These insights help sharpen your own unique selling propositions.

 

Factor 4: Trends and Developments

A dynamic market is constantly changing—identifying trends early can provide a decisive advantage.

  • Technological innovations (e.g., AI, automation, platform solutions)
  • Social changes (e.g., changing values, demographics, consumer behavior)
  • Political and legal frameworks (e.g., data protection, regulations)
  • Sustainability and digitalization as megatrends

 

Follow-up surveys or feedback tools can provide early indications of emerging trends or issues.

 

Factor 5: Barriers to Market Entry

Anyone seeking to enter a new market should understand the barriers thoroughly.

  • Are there legal requirements, certifications, or licensing obligations?
  • How high are the required initial investments?
  • How well established is existing competition?
  • Are there barriers to accessing customers or distribution partners?

 

The higher the barriers to entry, the more careful the planning needs to be.

 

Factor 6: Supply & Demand

Only those who understand what is needed—and what already exists—can identify gaps or avoid oversupply.

  • Which products or services are in high demand?
  • Are there trends toward particular features, quality levels, or price ranges?
  • Is there a supply gap, or is the market already saturated?
  • How quickly is demand changing?

 

The balance between supply and demand is crucial for market success.

A market analysis follows a clear, structured process to deliver meaningful and actionable results.

Here is an overview of the typical steps:

Step 1: Define Objectives

What do you want to achieve with the market analysis?

Examples: better understand the target audience, analyze competitors, or prepare for market entry.

 

Step 2: Define the Market Scope

Which market should be analyzed?

→ Clearly define the industry, region, target audience, and product area.

 

Step 3: Gather Information

Collect data through:

  • Secondary research, such as market studies, statistics, and competitor data
  • Primary research, such as surveys, interviews, and observations

 

Step 4: Analyze the Market Structure

Examine, among other things:

  • Market volume and growth
  • Customer segments and needs
  • Competitors and their market shares
  • Trends, opportunities, and risks

 

Step 5: Evaluate & Interpret

Numbers alone are not enough — they must be interpreted correctly and understood in context.

Key questions:

  • What insights can be derived from the data?
  • How does this affect our market strategy?
  • Where do we need to make adjustments?

 

Step 6: Derive Actions

Develop concrete recommendations and strategies, such as reaching new target audiences, adapting the product, or optimizing marketing.

 

Step 7: Document Results

The analysis should be prepared clearly and comprehensibly—as a basis for internal decisions or for presentation to investors, partners, or teams.

Here are the key market analysis methods, divided into primary and secondary research:

Primary Research (Field Research)

This involves collecting data directly from the target audience or market environment. It provides current, specific, and often highly individualized information tailored precisely to the research question.

Key Methods:

  • Surveys (online, telephone, in person)
    A flexible way to collect opinions, needs, or satisfaction levels. Particularly useful for quantitative evaluations and trend analysis.
  • Interviews (one-on-one interviews, expert interviews)
    Provide in-depth qualitative insights into attitudes, motivations, and underlying reasons—often for complex or sensitive topics.
  • Observations
    Behavior is recorded directly and objectively—for example, purchase decisions in stores or navigation patterns on websites.
  • Product Tests / Market Tests
    New products or concepts are tested to determine acceptance and identify opportunities for improvement.
  • Panels
    Repeated surveys of the same individuals over an extended period reveal trends and changes over time.

 

Secondary Research (Desk Research)

Secondary research uses existing data sources. This method is often faster and more cost-effective than primary research, but may be less specific depending on the source.

Key Sources:

  • Internal Data Sources
    Sales figures, CRM data, previous survey results, or customer feedback provide valuable insights from within the company.
  • External Studies and Statistics
    Data from research institutes, industry associations, chambers of commerce, or official statistical offices provides broad market overviews.
  • Competitive Analyses
    Analyzing competitors’ websites, social media channels, annual reports, and marketing activities reveals their positioning and strategies.
  • Market Reports and Trade Journals
    Current trends, forecasts, and industry developments are regularly presented in these sources.

 

Tip: Combining primary and secondary research provides a particularly comprehensive picture of the market.

Category: Target Audience & Demographics

  • How old are you?
  • Which region do you live in?
  • What is your occupation?
  • How often do you use products/services from the [industry] sector?

 

Category: Needs & Purchasing Behavior

  • Which criteria are especially important to you when making a purchase? (e.g., price, quality, brand, sustainability)
  • What is currently missing from the market in this area?
  • How often do you purchase [product/service]?
  • Where do you look for information before making a purchase?

 

Category: Competition & Market Position

  • Which providers do you currently know or use in this area?
  • Why did you choose provider XY?
  • What do you dislike about existing offerings?
  • What would you improve about existing products/services?

 

Category: Interest & Acceptance of New Ideas

  • How interesting do you find the following new product/service concept?
  • Would you use/purchase such an offering?
  • What would need to be in place for you to switch?
  • What price would you be willing to pay for it?

 

Category: Satisfaction & Expectations

  • How satisfied are you with existing offerings in this industry?
  • What would you like to see from a provider like us?
  • Which additional benefits or services would be of interest to you?

 

Category: Contact & Follow-Up Interest (Optional)

  • Would you like to be informed about new offerings?
  • May we contact you if we have further questions?

With easyfeedback, conducting market analyses becomes easy, fast, and efficient — even without expert knowledge.

The tool offers an intuitive interface that allows you to create custom surveys tailored precisely to your needs. This enables you to collect valuable information directly from your current and potential customers.

easyfeedback allows you to ask precise, relevant questions tailored to your industry, product, or service.

You not only learn what your target audience thinks, but also what wishes and expectations it has. This helps you better understand customer needs and align your offering accordingly.

A major advantage of easyfeedback is the immediate, AI-based evaluation of survey results. You receive clear, visually prepared reports that help you quickly identify trends and patterns.

This enables you to respond early to market changes or new opportunities and adapt your strategies flexibly.

In addition, easyfeedback helps you keep an eye on competitors by allowing you to include targeted questions about competitors or assess your unique selling proposition (USP).

This provides a decisive advantage in successfully positioning your company in the market.

The ability to distribute surveys easily via link, email, or social media ensures broad, targeted reach to your audience. This allows you to quickly collect a large amount of feedback to support your decisions.

With easyfeedback, you save not only time and resources, but also improve the quality of your market analysis.

Rather than relying on assumptions, you can make data-driven decisions that genuinely move your company forward.

Whether for product development, marketing optimization, or market entry, easyfeedback is your reliable partner for gaining valuable insights from customer feedback and securing sustainable success.

In short: with easyfeedback, you turn customer feedback into your greatest competitive advantage and stay closely connected to the market.

More market research survey templates​

Survey Template: Product and Market Research

Market & Product Research

Survey template details

Survey Template: Test Marketing Campaigns

Marketing Campaign

Survey template details

Survey Template Product Development and Improvement

Product Optimization

Survey template details

Survey Template Target Audience Analysis

Target Group Analysis

Survey template details

Stakeholder analysis questionnaire template

Stakeholder Analysis

Survey template details

Explore all survey templates  

You are in professional company

Immoscout 24 Logo
Tui Logo
Porsche Logo
Lufthansa Logo
Jaegermeister Logo

Over 740,000 participants in easyfeedback surveys every month

Result

STUDIO

The performance add-on for your analysis

easyfeedback Result Studio 2