Digitize your processes with online questionnaires

Scratch the word “survey” and put form or questionnaire. You’ll immediately think of many more ways to gather feedback using online questionnaires: Needs analysis, lead generation, contact form or registration confirmations.

References
Unternehmen die Umfragen mit easyfeedback machen

Create modern questionnaires and surprise customers and prospects with animating forms

Process optimization
Customer acquisition
Needs analysis

Process optimization

Improving work and administrative processes to increase efficiency are measures that are an important factor for a company’s own success in times of digitalization. In this context, even smaller processes with appropriate tools can have a big impact. Have you ever thought of replacing paper forms with online forms, for example for orders, product complaints or registrations? Probably not yet. With an online questionnaire as a form, you can save yourself and your customers time and simplify processes.

Customer acquisition

With an online survey, you can acquire new customers quickly, easily and cost-effectively in a new way. Why not place a lead generation survey in your individual marketing campaigns or include a short online newsletter sign-up form on your website? Capture new leads across the board. Once set up, automatically collect your leads in one place. Bind them to your brand and increase your sales.

Needs analysis

What are the wishes and ideas of your customers and prospects? Save yourself valuable time and use digital questionnaires. This will help you determine the specific needs and enable you to sell in a more targeted manner. Place the needs analysis directly on your website or send a link to each prospective customer by email.

Your advantages with forms

Convenient for all participants

Online forms can be filled out and sent by your customers quickly, easily and flexibly from home. As a company, you also save time manually tracking the data entered, thanks to the automated recording.

Get insights

Design your online form as a survey and gain valuable insights, for example, into the wishes and needs of the customer or if the customer has a complaint about a purchased product. Use the insights gained to develop measures in a timely manner.

Modern & surprising

Forms don’t have to be boring. Let go of paper forms and design a modern experience with online forms as surveys.

A strong foundation of trust for your online forms

easyfeedback API-Schnittstelle

API - one interface, many possibilities

Read out survey results, anonymize (GDPR) or delete them. With our easyfeedback API you have the possibility to access your results and to connect and transfer them to third party systems. With our API, you can automate complex customer care processes and respond directly to dissatisfied customers.

Umfragen mit easyfeedback sind sicher und DSGVO-konform

Server location Germany

The security of your data and your customers is a top priority. With easyfeedback, you are relying on online survey software that meets the requirements for General Data Protection Regulation (GDPR). The storage and processing of your data takes place exclusively in Germany. Find out everything about the measures and how you can implement your market research survey in a data protection-compliant manner here.

customer-satisfaction-recommendation

easyfeedback - Software for online forms

Individual questionnaires adapted to your needs

Diverse areas of application

The online forms from easyfeedback can be used in many areas of application, e.g. as contact forms, registration forms, or for product complaints. Be creative and design your survey form for your application purpose.

Individual branding

Customize your online form with your logo, images, fonts and colors to match your corporate design.

Device-independent use

Whether desktop, tablet or smartphone – every survey in easyfeedback is automatically optimized for every device.

testimonial immobilienscout24

“We use easyfeedback for internal and external surveys – fast, convenient and “easy”! The uncomplicated and cordial support puts a smile on our faces and we are happy about the constant further development of the platform.”

Franziska Becker
Guild Lead User Experience Research
testimonial tui EN

“The identification of user needs is part of the essential core of our business. easyfeedback has accompanied us in this task for several years. We particularly appreciate the intuitive usability as well as the professional support.”

Jennifer Fischer
Guest & Competitor Insights Analyst

Tips ­   for successful surveys

7 proven practical tips for creating your next questionnaire

12 questions for your customer survey to detect customer needs

Identifying customer needs with target group analyses in marketing

Scout24 Logo

Identifying user needs is at the essential core of our business. easyfeedback has been a loyal partner in this task for several years. We particularly appreciate the intuitive usability of the survey tool as well as the professional support. As a “heavy user”, we are always happy about new and innovative developments that make surveys and analyses even easier for us.

Franziska Becker
Guild Lead User Experience Research

You are in professional company

  • Market leaders from a wide range of industries use easyfeedback
  • More than 60 million participants have already taken part in online surveys that were created using the easyfeedback survey tool
  • High customer satisfaction and loyalty over several years
Companies that are using easyfeedback

Thousands of companies have already created surveys with easyfeedback. And more companies are joining every day 

easyfeedback customer Immobilienscout 24

Digitize your processes with online forms & questionnaires